DCS Overview
The DCS allows saved Caller ID information to analyze your company´s telecommunications traffic. Auto Attendant - Auto Attendant is the affordable call routing system your business needs. The DCS simultaneously answers multiple incoming calls and it allows for different greetings to be used at the same time. Uniform Call Distribution - Uniform Call Distribution (UCD) automatically directs your incoming calls to the first available station. While your callers wait in queue, DCS plays a custom-recorded announcement for them. As a manager, you can easily access important UCD-related data in real time from your keyset or output it as a printed report. Supervisors have the power to move group members in and out of their groups on the fly as necessary.

Samsung DCS PDF Brochure
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